Terms of Service
Terms of Service
Terms of Service for GEN Skincare Inc
These Terms of Service govern the use of products, services, and manufacturing solutions provided by GEN Skincare Inc. By placing an order, requesting services, or engaging with GEN Skincare, you agree to these terms. Therefore, please review this page carefully before proceeding.
Because GEN Skincare operates as a business-to-business (B2B) manufacturer, these terms apply primarily to wholesale buyers, private label brands, distributors, and commercial partners.
Scope of Services
GEN Skincare provides skincare manufacturing, private label production, bulk supply, packaging support, and related services. From formulation to fulfillment, services may vary by product, order size, and agreement.
Accordingly, GEN Skincare confirms the scope of services in writing through quotes, invoices, or contracts. As a result, only documented terms apply to each order.
Orders, Quotes, and Acceptance
All quotes provided by GEN Skincare remain valid for a limited period unless stated otherwise. An order becomes binding only after written acceptance, payment confirmation, and specification approval.
Because pricing, availability, and timelines may change, GEN Skincare reserves the right to update quotes before acceptance. Therefore, customers should confirm all details before submitting payment.
Pricing and Payment Terms
GEN Skincare sets pricing based on formulation, packaging, volume, and service requirements. Payment terms appear on invoices or contracts and may include deposits, milestone payments, or full prepayment.
If payment delays occur, GEN Skincare may pause production or shipment. Consequently, timelines adjust until payment clears.
Manufacturing, Lead Times, and Changes
Manufacturing timelines depend on product type, approvals, and material availability. Because skincare production involves multiple stages, lead times remain estimates unless contractually guaranteed.
If a customer requests changes after production begins, additional costs and delays may apply. Therefore, customers should finalize specifications before approval.
Shipping, Risk of Loss, and Delivery
GEN Skincare ships products according to agreed shipping terms outlined in the order documentation. Once products leave our facility, risk of loss transfers to the buyer.
Accordingly, buyers must inspect shipments upon delivery and report issues promptly. This process supports efficient claim resolution.
Returns, Claims, and Defects
Because GEN Skincare specializes in bulk and private label manufacturing, returns remain limited. Custom, private label, and made-to-order products generally qualify as non-returnable.
However, GEN Skincare may address verified manufacturing defects or shipping errors when customers submit claims within the required inspection window. As a result, issues receive fair evaluation.
Compliance and Regulatory Responsibility
GEN Skincare follows applicable cosmetic manufacturing standards and provides compliance guidance when appropriate. However, final responsibility for product compliance, labeling, claims, and market approval rests with the customer.
Therefore, customers must ensure products meet all local, national, and international regulations before sale.
Intellectual Property
All intellectual property owned by GEN Skincare, including formulas, processes, documentation, and branding materials, remains the property of GEN Skincare unless otherwise agreed in writing.
When applicable, formula ownership terms are defined before production begins. Consequently, transparency governs intellectual property rights.
Limitation of Liability
To the fullest extent permitted by law, GEN Skincare limits liability to the value of the products or services provided. GEN Skincare does not accept liability for indirect, incidental, or consequential damages.
Because business risks vary, customers assume responsibility for downstream use, resale, and distribution.
Indemnification
Customers agree to indemnify and hold harmless GEN Skincare from claims arising from product misuse, improper labeling, regulatory violations, or unauthorized claims.
This provision supports fair allocation of responsibility between parties.
Confidentiality
Both parties agree to protect confidential information shared during the course of business. Confidentiality obligations survive the termination of services.
Accordingly, proprietary information remains protected.
Governing Law and Dispute Resolution
These Terms of Service operate under the laws of the applicable jurisdiction where GEN Skincare conducts business. Parties agree to attempt good-faith resolution before pursuing formal legal action.
Updates to Terms
GEN Skincare may update these Terms of Service periodically. Continued engagement with our services indicates acceptance of updated terms.
Therefore, customers should review this page regularly.
Contact Information
For questions regarding these Terms of Service, please contact GEN Skincare before placing an order.
Contact GEN Skincare